Legal documents

5577 Terms & Conditions —
Transparent, written in plain English

It's worth reading these terms before creating an account at 5577. We've made every effort to explain everything in plain, straightforward language rather than dense legal jargon — because terms that aren't understood serve no purpose.

Last updated: January 2026
Overview
For users aged 18 and above only
One account per person
Transparent bonus terms
Your privacy is protected
24/7 Support Available
8
Main sections
2021
Effective from
Bengali
Written in plain language
24/7
Support available

Key terms at a glance

6 key sections — summarized in plain language.

Account & Registration
Eligibility & Identity Verification

You must be at least 18 years old to open an account at 5577. Each individual may hold only one account.

  • Registration with accurate information is mandatory
  • KYC verification must be completed
  • Multiple accounts are strictly prohibited
Deposits & Withdrawals
Payment Policy

Deposits and withdrawals are available via bKash, Nagad, and bank transfer. With KYC completed, withdrawals are processed without delay.

  • Minimum deposit ৳500
  • No deposit fees
  • Transactions from your own account only
Bonuses & Promotions
Wagering requirements

Every bonus comes with specific wagering requirements. Please read the terms carefully before claiming any bonus.

  • Wagering requirements clearly stated
  • Bonuses have a fixed expiry period
  • Each bonus may only be claimed once
Game & Betting Rules
Gaming Rules

Fair conduct is mandatory across all games and betting. Any form of manipulation or system abuse will result in account closure.

  • Fair play assurance
  • Betting Limits Apply
  • Zero tolerance for manipulation
Data Protection & Privacy
Personal data security

Your personal and financial information is stored with the highest level of security and is never sold to third parties.

  • 256-bit SSL Encryption
  • Your data is never sold to third parties
  • GDPR compliant
Responsible Gaming
Limits & Self-Exclusion Tools

5577 places responsible gaming at the top of its priorities. You can set your own limits or activate Self-exclusion at any time.

  • Deposit limits can be set
  • Self-exclusion from 7 days to permanent
  • Cooling-Off Option for Breaks
Last updated: January 2026

Important: By creating an account or using the platform at 5577, you are agreeing to these Terms & Conditions. 5577 reserves the right to suspend or terminate any account for non-compliance.

1

Eligibility & Age Requirements

To use 5577's services, you must be at least 18 years is required. This is not just a rule — it is non-negotiable. Protecting minors from participating in gaming platforms is a core part of our responsibility.

You must provide accurate age information at the time of registration. Age will be verified during the KYC process using a National ID card or passport. Any account found to have been opened with a falsified age will be suspended immediately, and any bonus funds held in that account will be forfeited.

5577 only serves members for whom online gaming is legal under the laws of their own country. It is each member's responsibility to be aware of their local laws.

Warning: Opening an account using a false age or identity is a serious violation. The account will be terminated and all funds will be forfeited.

2

Account rules & responsibilities

Each individual at 5577 One account only per person. If anyone attempts to open multiple accounts using the same mobile number, national ID, or banking details, our system will detect it. All accounts found to be duplicates will be permanently closed.

It is your responsibility to ensure that the details you provide at registration — name, address, and mobile number — remain accurate and up to date. If you need to make changes later, please contact our support team.

Your login credentials — username and password — must never be shared with anyone. Sharing or transferring your account is strictly prohibited. If you notice any unauthorized access to your account, contact support immediately.

  • Use only your own account — registered in your name
  • Members are responsible for the security of their own accounts
  • Enabling two-factor authentication (2FA) is strongly recommended
  • Report any suspicious activity to support right away
3

Deposit & Withdrawal Policy

Deposits and withdrawals at 5577 are available via bKash, Nagad, and bank transfer. There are no service charges on deposits. Withdrawals are generally fee-free — however, some payment methods may carry charges imposed by the bank itself, which is beyond 5577's control.

Minimum deposit: ৳500. Minimum withdrawal: ৳500. The maximum limit depends on your KYC level and account standing.

Withdrawals can only be made to the same payment method used for the deposit, and must go to an account in your own name. Withdrawals to third-party accounts are strictly prohibited.

Withdrawal processing typically takes:

  • bKash/Nagad: 2–5 minutes (if KYC is already completed)
  • Bank transfer: 1–3 business days

If a withdrawal request takes more than 48 hours, please contact support. No withdrawal is held up without a valid reason.

4

Bonus & Promotion Terms

5577 bonuses are available to eligible members only. Each bonus comes with its own wagering requirements, validity period, and list of applicable games. By claiming a bonus, you also agree to the specific terms and conditions attached to it.

What is wagering: Bonus funds must be wagered a set number of times before any withdrawal can be made. For example, a 15x wagering requirement on a ৳1,000 bonus means you must place ৳15,000 in bets before withdrawing.

General bonus terms:

  • The same bonus cannot be claimed more than once by the same member or household
  • Bonuses may only be used on games where they are stated as applicable
  • Withdrawing while a bonus is active may result in the bonus being cancelled
  • Any attempt to exploit the system to claim bonuses will result in account termination
  • The welcome bonus applies to your first deposit only

On 5577, the full terms for each bonus are listed separately on the Bonus page. If you have any questions, please contact support before claiming a bonus.

5

Game & Betting Policy

All games and Sports Betting on 5577 operate under fair and honest principles. Casino game outcomes are determined using Random Number Generator (RNG) technology, which is regularly audited by independent third parties.

Betting Rules:

  • Bets cannot be changed once placed (except where a cash-out option is available)
  • 5577 may void bets placed during a technical error
  • 5577 reserves the right to change odds in Sports Betting
  • If a match or event is cancelled, bets are generally refunded
  • 5577 reserves the right to investigate any member whose betting pattern appears suspicious

Odds in live betting may occasionally update with a delay — 5577 reserves the right to void any bets placed to take advantage of such delays.

6

Prohibited Activities

The following activities are strictly prohibited on 5577. If any of these are detected, the account will be terminated and the balance forfeited:

  • Multiple accounts: Creating multiple accounts to abuse bonuses or for any other purpose
  • False information: Providing false information regarding your name, age, or identity
  • Money laundering: Using the platform for money laundering purposes
  • System Hacking: Attempting to exploit platform vulnerabilities
  • Collusion: Attempting to win unfairly by colluding with other players
  • Account selling: Selling or transferring your account to another person

Please note: These rules exist to protect honest users. The policies are in place to ensure that members who play fairly at 5577 are never disadvantaged by others acting in bad faith.

7

Responsible Gaming Policy

5577 believes that betting is a form of entertainment — and like all entertainment, it should be enjoyed within limits. The following responsible gaming tools are available on the platform, free of charge:

  • Deposit limit: Set your own daily, weekly, or monthly limits
  • Betting limits: Cap your total betting amount within a set time period
  • Cooling-off: Take a break for anywhere between 24 hours and 30 days
  • Self-exclusion: Suspend your account for anywhere from 7 days to permanently
  • Reality Check: You will be reminded at regular intervals of how long you have been playing

If you feel you are losing control of your betting, please contact support immediately or activate Self-exclusion yourself. For more information, Responsible Gaming View page.

8

Changes to Terms & Account Termination

5577 reserves the right to update these Terms & Conditions at any time. You will be notified via your registered email or mobile number, and this page will be updated accordingly.

Continuing to use the platform after any changes are made will be taken as your acceptance of the updated terms. If you do not agree with the changes, you may request account closure through our support team.

5577 also reserves the right to close accounts in the following circumstances:

  • If clear evidence of a Terms & Conditions violation is found
  • Extended inactivity (more than 2 years)
  • As required by law or regulatory authorities
  • Upon the member's own request

If your account is closed, your balance will generally be returned — however, if the closure is due to a breach of terms, your balance may be forfeited.

Have a question? If you have any questions about these terms, feel free to ask via the support chat. We'll explain everything in plain language.

The most important rules

Always keep these points in mind.

18+ only
Anyone under 18 is not permitted to open an account or play on 5577. This is a firm rule, no exceptions.
One person, one account
No individual may hold more than one account. If multiple accounts are detected, all of them will be closed.
From your own account
All deposits and withdrawals must be made using a payment account registered in your own name.
Your data is secure
Never share your login details with anyone. If you have any doubts, change your password immediately.
Privacy Policy

To learn how your personal information is collected, used, and protected Privacy Policy read.

Responsible Gaming

For tools and support to manage your own betting limits Responsible Gaming View page.

FAQ

Frequently asked questions about KYC verification and data protection.

Completing the KYC (Know Your Customer) verification process at 5577 involves three steps. In the first step, you need to upload a clear photo of your National ID (NID) or passport — both the front and back are required. In the second step, you must provide proof of address, such as a utility bill (electricity or gas) or a bank statement dated within the last three months. The third step may require a selfie of you holding your NID. To complete the process, log in to your account, go to the "Profile" or "Verification" section, and follow the steps. Verification is typically completed within 24–48 hours. Once KYC is done, your withdrawal limit increases and transactions are processed faster. If you run into any issues, our support chat is available in Bengali.

5577 protects your data with 256-bit SSL encryption — the same technology used by the banking industry. The easiest way to confirm this is to look for the padlock icon next to 5577.wine in your browser's address bar, which indicates that SSL is active. This means your login credentials, payment details, and personal information are all transferred in encrypted form — unreadable to anyone who might intercept them. For financial transactions, bKash and Nagad payment sessions are processed directly through each platform's own secure gateway — 5577 never stores your mobile banking PIN or password. Your personal information is never sold or shared with third parties — this is clearly stated in our Privacy Policy. For added security, we recommend keeping 2FA enabled on your account.

You've read the terms — now get started

5577's Terms & Conditions are straightforward because we want you to join with full clarity. Create a free account today and claim a 150% welcome bonus on your first deposit.

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